About the Role

Are you a detail-focused finance professional who communicates confidently and takes responsibility for keeping records accurate and payments on track?

As an Accounts Receivable Staff member at Zumana in Bali, you will support day-to-day accounts receivable operations and help maintain accurate customer and payment records. You will work with internal teams and customers to follow up on outstanding balances, resolve account queries, and support timely financial reporting.

This role offers the opportunity to take ownership of assigned tasks, coordinate follow-ups, and contribute to reliable finance processes in a collaborative environment.

What You’ll Experience

• Support accounts receivable operations at Zumana in Bali

• Help maintain accurate customer accounts and payment records

• Work with colleagues across finance and other departments

• Build your communication, project coordination, and leadership skills

• Contribute to organised processes and dependable financial operations

What You’ll Be Doing

You will help manage customer billing and payment records, monitor outstanding balances, and follow up on overdue invoices in a professional and timely manner.

Your responsibilities will include:

• Preparing and issuing invoices, credit notes, and account statements

• Recording customer payments and allocating them to the correct accounts

• Monitoring accounts receivable balances and following up on overdue amounts

• Responding to customer and internal queries about invoices, payments, and account balances

• Investigating discrepancies and coordinating with relevant colleagues to resolve them

• Reconciling customer accounts and maintaining complete supporting documentation

• Supporting month-end closing, reporting, and audit requests

• Keeping accounts receivable records organised and up to date

• Helping coordinate finance tasks and follow-ups to meet deadlines

• Following company procedures and escalating complex or overdue matters when appropriate

• Using approved communication channels, including social media where relevant, in line with company guidelines

Could This Be You?

• Have a degree, diploma, or relevant experience in accounting, finance, or a related field

• Have experience in accounts receivable, bookkeeping, or another finance support role, or be ready to develop in this area

• Understand basic accounting processes and the importance of accurate financial records

• Are comfortable using spreadsheets and accounting or finance systems

• Communicate clearly and confidently with customers and colleagues

• Are committed, responsible, focused, and dependable in completing assigned work

• Can organise tasks, manage follow-ups, and meet deadlines

• Show leadership by taking ownership and supporting a collaborative team

• Have project management skills and can coordinate several tasks at once

• Have social media skills and understand the importance of professional, appropriate online communication

• Handle financial and customer information responsibly

Experience in hospitality or a customer-facing business, and familiarity with local accounting requirements, would be an advantage.

What Success Looks Like

• Invoices and payment records are accurate, complete, and up to date

• Outstanding balances are monitored and followed up consistently

• Customer account queries are handled clearly and professionally

• Discrepancies are investigated and communicated promptly

• Reporting and closing tasks are completed reliably and on time

• You contribute to responsible, organised, and collaborative finance operations

If you are ready to bring your focus, communication skills, and sense of responsibility to Zumana in Bali, submit your application and tell us what you would bring to the role.