About the Role

Are you friendly, dependable, and confident providing accurate service in a busy hospitality setting?

As a Cashier at Manuza in Bali, you will welcome guests at the payment point, process transactions, and help make each guest’s experience smooth and positive. You will work with the front-of-house team, keep the cashier area organised, and follow established payment and cash-handling procedures.

This role offers the opportunity to build your cashiering and customer service skills while supporting the daily operation of a hospitality venue.

What You’ll Experience

• Work as part of a hospitality team in Bali and engage with guests throughout service

• Develop your communication, customer service, and payment-handling skills

• Help create a welcoming and efficient experience for guests

• Build confidence using point-of-sale systems and processing transactions

• Collaborate with front-of-house colleagues in a busy service environment

What You’ll Be Doing

You will handle guest payments and support cashier operations, ensuring transactions are completed accurately and in line with Manuza’s procedures.

Your responsibilities will include:

• Greeting guests and responding to payment questions in a helpful, courteous manner

• Processing cash, card, and other accepted payment methods accurately

• Using the point-of-sale system to record transactions and provide receipts

• Checking bills and payment details before completing transactions

• Managing cash carefully and following procedures for floats, cash counts, and handovers

• Balancing transactions and promptly raising any discrepancies with the appropriate team member

• Working with front-of-house colleagues to resolve billing or payment queries

• Keeping the cashier station clean, tidy, and prepared for service

• Following procedures for refunds, discounts, and payment adjustments

• Handling guest and transaction information responsibly and following security procedures

• Reporting equipment problems or operational concerns to the appropriate team member

Could This Be You?

• Have experience in cashiering, retail, hospitality, or customer service; previous experience is helpful but not essential

• Are comfortable handling payments and maintaining basic transaction records

• Can use a point-of-sale system or are willing to learn

• Are approachable, attentive, and focused on guest needs

• Handle cash and payment information with care and accuracy

• Communicate clearly and work cooperatively with colleagues

• Stay organised and calm during busy service periods

• Are reliable, punctual, and detail-oriented

• Can work scheduled shifts, including evenings, weekends, and public holidays, as required

Experience with point-of-sale systems or cash handling would be an advantage. A positive attitude, clear communication, and a commitment to accurate, friendly service are important for this role.

What Success Looks Like

• Guest payments are completed accurately and efficiently

• Guests receive helpful, welcoming service when paying

• Cash-handling and transaction procedures are followed consistently

• The cashier station remains tidy, organised, and ready for service

• Payment queries are handled professionally and referred to the right team member when needed

• You support smooth service and contribute to a collaborative team environment

If you are ready to bring your customer service skills to the Manuza team in Bali, submit your application and tell us what you would bring to the role.